Couture Collections App

Couture Collections Privacy Policy

1. Introduction

Couture Collections LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application available on iOS and Android platforms.

2. Information We Collect

- Personal Information: name, email, phone number, shipping address, and payment details.
- Account Activity: points earned, purchases made, rewards redeemed.
- Device Information: device type, operating system, and IP address.
- Usage Data: app usage statistics, referral history, and location (if granted permission).

3. How We Use Your Information

- To manage user accounts and reward programs.
- To process transactions and fulfill orders.
- To send notifications, promotions, and updates.
- To improve app functionality and user experience.
- To comply with legal obligations.

4. Sharing Your Information

- We do not sell or rent personal information.
- Information may be shared with third-party service providers (e.g., Shopify, payment processors) strictly for operational purposes.
- We may disclose information if required by law or to protect the rights of Couture Collections LLC.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

- Access and update your information via the app.
- Opt-out of marketing communications at any time.
- Request deletion of your data by contacting support.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Platform Compliance

- The app complies with Apple's App Store Review Guidelines and Google's Play Store policies.
- Permissions required (e.g., location, notifications) are requested explicitly and used transparently.
- Users can manage permissions via their device settings.
- Data collection practices are disclosed in the app’s store listing and during onboarding.

9. Changes to This Policy

We may update this policy periodically. Users will be notified of significant changes via app notification or email.

10. Contact Us

For questions or requests related to this policy, please contact us at support@couturecollections.com.

11. Acceptance Criteria

- The privacy policy must be accessible via the app and in the App Store and Play Store listings.
- Users must accept the privacy policy during sign-up or first app use.
- All data handling practices must comply with Apple and Google requirements.
- Personal and sensitive user data must be protected in transit and at rest using encryption.
- No data is collected without explicit user permission.